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Case Study 1: Reaching Success
through Best Project Management Practices
Due
Week 3 and worth 80 points Read the following articles:
“OPM3® Case Study:
OPM3 in Action: Pinellas County IT Turns Around Performance and Customer
Confidence”. Note: The article in PDF format can be found in the online course
shell.
“IT project
management and virtual teams”. SIGMIS CPR '04 Proceedings of the 2004 SIGMIS
conference on Computer personnel research: Careers, culture, and ethics in a
networked environment, pages 129-133. Note: This article can be found in the
ACM Digital Library
Please follow the steps below to access ACM Digital
Library:
a.
Login
to iCampus at https://icampus.strayer.edu/login:
b.
From
iCampus:
i.
Click
STUDENT SERVICES>> Learning Resources Center >> Databases
ii.
Scroll
down to "Information Systems/Computing"
iii.
The
ACM Digital Library is below the heading.
Write a two to three (2-3)
page paper in which you:
1. Identify the common challenges
that exist within IT projects based on the first article. Highlight the best
practices that could be linked to the successful performance of IT project
teams.
2. Determine at least three (3)
challenges that exist when working with virtual teams based on the second
article titled “IT project management and virtual teams”. Analyze how the
efficient management of these challenges influences the success of project
deliverables.
3. Based on the lessons learned
within the first article titled “OPM3® Case Study: OPM3 in Action: Pinellas
County IT Turns Around Performance and Customer Confidence”, draw a workflow
diagram to show how a project should initiate to gain support from the various
project stakeholders. Use the graphical tools in Microsoft Word or Visio, or an
open source alternative such as Dia. Note: The graphically depicted solution is
not included in the required page length.
4. Compare and contrast the
assessment steps provided by the OPM3 Model presented in the first article with
the CMMI-DEV-v1.2 process framework presented in Appendix 1A of the textbook.
Discuss how the CMMI maturity levels are related to the assessment steps.
5. Summarize at least three (3) CMMI
processes that can improve the productivity of virtual teams. Determine the
three (3) most significant measures and the activities associated with each
process. Note: Refer to table 1A.4 in Chapter 1 of the textbook for information
on purposes of the CMMI-DEV-v1.2 processes.
Your
assignment must follow these formatting requirements:
Be typed, double
spaced, using Times New Roman font (size 12), with one-inch margins on all
sides; citations and references must follow APA or school-specific format.
Check with your professor for any additional instructions.
Include a cover page
containing the title of the assignment, the student’s name, the professor’s
name, the course title, and the date. The cover page and the reference page are
not included in the required assignment page length.
Include charts or
diagrams created in Visio or Dia. The completed diagrams / charts must be
imported into the Word document before the paper is submitted.
The specific
course learning outcomes associated with this assignment are:
Discuss the
challenges of leading software projects.
Compare and contrast
the frameworks, standards, and guidelines for managing software projects.
Explain the use of
process frameworks for developing technology-based systems.
Use technology
and information resources to research issues in IT Project Leadership
Strategies.
Write clearly
and concisely about topics related to IT Project Leadership Strategies using
proper writing mechanics and technical style conventions.
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