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Chapters 1 Through 6
Chapter
1 – Introduction to Systems Analysis and Design
MULTIPLE
CHOICE
1. ____
refers to the combination of hardware, software, and services that people use
to manage, communicate, and share information.
|
a.
|
Information systems
|
|
b.
|
Information technology
|
|
c.
|
Computer systems
|
|
d.
|
Computer technology
|
PTS: 1 REF: 4
2. ____
software controls the flow of data, provides data security, and manages network
operations.
|
a.
|
Enterprise
|
c.
|
Application
|
|
b.
|
System
|
d.
|
Legacy
|
PTS: 1 REF: 7
3. Examples
of company-wide applications, called ____, include order processing systems,
payroll systems, and company communications networks.
|
a.
|
enterprise applications
|
c.
|
operating applications
|
|
b.
|
network operating systems (NOS)
|
d.
|
legacy systems
|
PTS: 1 REF: 8
4. Over
40 years ago, a concept called Moore's Law accurately predicted that computer
processing power would double about every ____.
|
a.
|
2 months
|
c.
|
24 months
|
|
b.
|
12 months
|
d.
|
48 months
|
PTS: 1 REF: 8
5. When
planning an information system, a company must consider how a new system will
interface with older systems, which are called ____.
|
a.
|
enterprise applications
|
c.
|
operating applications
|
|
b.
|
network operating systems (NOS)
|
d.
|
legacy systems
|
PTS: 1 REF: 7
6. For
complex operations, analysts apply computer-based modeling tools that use a
standard language called ____.
|
a.
|
electronic data interchange (EDI)
|
|
b.
|
joint application development (JAD)
|
|
c.
|
business process modeling notation (BPMN)
|
|
d.
|
rapid application development (RAD)
|
PTS: 1 REF: 14
7. Systems
analysts use a ____ to graphically represent company operations and information
needs.
|
a.
|
JAD
|
c.
|
RAD
|
|
b.
|
Scrum
|
d.
|
business process model
|
PTS: 1 REF: 13
8. A
business ____ is an overview that describes a company’s overall functions,
processes, organization, products, services, customers, suppliers, competitors,
constraints, and future direction.
|
a.
|
matrix
|
c.
|
index
|
|
b.
|
profile
|
d.
|
glossary
|
PTS: 1 REF: 13
9. Which
of the following is one of the main sectors of e-commerce?
|
a.
|
C2C
|
c.
|
C2B
|
|
b.
|
B2C
|
d.
|
BBC
|
PTS: 1 REF: 9
10. ____
enabled computer-to-computer transfer of data between companies, usually over
private telecommunications networks.
|
a.
|
EDI
|
c.
|
TCH
|
|
b.
|
ACH
|
d.
|
O-O
|
PTS: 1 REF: 10
11. Transaction
processing (TP) systems ____.
|
a.
|
provide job-related information to users at all
levels of a company
|
|
b.
|
simulate human reasoning by combining a knowledge
base and inference rules that determine how the knowledge is applied
|
|
c.
|
process data generated by day-to-day business
operations
|
|
d.
|
include e-mail, voice mail, fax, video
conferencing, word processing, automated calendars, database management,
spreadsheets, and integrated mobile computing systems
|
PTS: 1 REF: 15
12. Business
support systems ____.
|
a.
|
provide job-related information support to users
at all levels of a company
|
|
b.
|
simulate human reasoning by combining a knowledge
base and inference rules that determine how the knowledge is applied
|
|
c.
|
process data generated by day-to-day business
operations
|
|
d.
|
include e-mail, voice mail, fax, video
conferencing, word processing, automated calendars, database management,
spreadsheets, and integrated mobile computing systems
|
PTS: 1 REF: 16
13. Knowledge
management systems use a large database called a(n) ____ that allows users to
find information by entering keywords or questions in normal English phrases.
|
a.
|
inference engine
|
c.
|
knowledge management system
|
|
b.
|
knowledge base
|
d.
|
inference manager
|
PTS: 1 REF: 16
14. User
productivity systems ____.
|
a.
|
provide job-related information to users at all
levels of a company
|
|
b.
|
simulate human reasoning by combining a knowledge
base and inference rules that determine how the knowledge is applied
|
|
c.
|
process data generated by day-to-day business
operations
|
|
d.
|
include e-mail, voice mail, fax, video and Web
conferencing, word processing, automated calendars, database management,
spreadsheets, desktop publishing, presentation graphics, company intranets,
and integrated mobile computing systems
|
PTS: 1 REF: 17
15. In
a typical company organizational model, top managers ____.
|
a.
|
develop long-range plans, called strategic plans,
which define the company’s overall mission and goals
|
|
b.
|
provide direction, necessary resources, and
performance feedback to supervisors and team leaders
|
|
c.
|
oversee operation employees and carry out
day-to-day functions, coordinating operational tasks and people
|
|
d.
|
include users who rely on TP systems to enter and
receive the data they need to perform their jobs
|
PTS: 1 REF: 18
16. In
a typical company organizational model, middle managers ____.
|
a.
|
develop long-range plans, called strategic plans,
which define the company’s overall mission and goals
|
|
b.
|
provide direction, necessary resources, and
performance feedback to supervisors and team leaders
|
|
c.
|
oversee operation employees and carry out
day-to-day functions, coordinating operational tasks and people
|
|
d.
|
include users who rely on TP systems to enter and
receive the data they need to perform their jobs
|
PTS: 1 REF: 18
17. A
____, or requirements model, describes the information that a system must
provide.
|
a.
|
process model
|
c.
|
business model
|
|
b.
|
data model
|
d.
|
network model
|
PTS: 1 REF: 19
18. A(n)
____ shows the data that flows in and out of system processes.
|
a.
|
process model
|
c.
|
business model
|
|
b.
|
object model
|
d.
|
network model
|
PTS: 1 REF: 22
19. ____
is a systems development technique that produces a graphical representation of
a concept or process that systems developers can analyze, test, and modify.
|
a.
|
Prototyping
|
c.
|
Scrum
|
|
b.
|
Rapid application development
|
d.
|
Modeling
|
PTS: 1 REF: 19
20. ____
is a systems development technique that tests system concepts and provides an
opportunity to examine input, output, and user interfaces before final
decisions are made.
|
a.
|
Scrum
|
c.
|
Modeling
|
|
b.
|
Prototyping
|
d.
|
Rapid application development
|
PTS: 1 REF: 20
21. ____
methods include the latest trends in software development.
|
a.
|
Object-oriented analysis
|
c.
|
Structured analysis
|
|
b.
|
Agile/Adaptive
|
d.
|
Rapid application development
|
PTS: 1 REF: 21
22. The
____ method of developing systems is well-suited to project management tools
and techniques.
|
a.
|
object-oriented analysis
|
c.
|
structured analysis
|
|
b.
|
adaptive
|
d.
|
rapid application development
|
PTS: 1 REF: 21
23. The
____ method of developing systems produces code that is modular and reusable.
|
a.
|
object-oriented analysis
|
c.
|
structured analysis
|
|
b.
|
adaptive
|
d.
|
rapid application development
|
PTS: 1 REF: 21
24. The
____ method of developing systems stresses team interaction and reflects a set
of community-based values.
|
a.
|
object-oriented analysis
|
c.
|
structured analysis
|
|
b.
|
agile/adaptive
|
d.
|
rapid application development
|
PTS: 1 REF: 21
25. Structured
analysis is a traditional systems development technique that uses a series of
phases, called the ____, to plan, analyze, design, implement, and support an
information system.
|
a.
|
O-O
|
c.
|
MSF
|
|
b.
|
SDLC
|
d.
|
RUP
|
PTS: 1 REF: 22
26. Because
it focuses on processes that transform data into useful information, structured
analysis is called a(n) ____ technique.
|
a.
|
iterative
|
c.
|
inferred
|
|
b.
|
process-centered
|
d.
|
empowered
|
PTS: 1 REF: 22
27. In
the ____, like that shown in the accompanying figure, the result of each phase,
which is called a deliverable or end product, flows sequentially into the next
phase in the SDLC.
|
a.
|
interactive model
|
c.
|
waterfall model
|
|
b.
|
requirements model
|
d.
|
object model
|
PTS: 1 REF: 23
28. In
the model of the SDLC shown in the accompanying figure, the ____ usually begins
with a formal request to the IT department, called a systems request, which
describes problems or desired changes in an information system or a business
process.
|
a.
|
systems design phase
|
c.
|
systems support and security phase
|
|
b.
|
systems planning phase
|
d.
|
systems analysis phase
|
PTS: 1 REF: 23
29. In
the model of the SDLC shown in the accompanying figure, the purpose of the ____
is to build a logical model of the new system.
|
a.
|
systems analysis phase
|
c.
|
systems design phase
|
|
b.
|
systems implementation phase
|
d.
|
systems support and security phase
|
PTS: 1 REF: 23
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